Telecaller

Key Responsibilities:

• Customer Assistance: Greet customers warmly, assist them in finding products, and answer any questions regarding product features, availability, and promotions.

• Product Knowledge: Stay up-to-date on product information, features, and pricing to guide customers in making informed purchasing decisions.

• Sales Support: Promote sales and upsell products to enhance the customer’s shopping experience while meeting sales goals.

• Order Management: Process sales transactions accurately, including cash, card, and other payment methods. Handle returns, exchanges, and product warranties in compliance with store policies.

• Inventory Management: Assist in restocking shelves, organizing product displays, and ensuring that the sales floor is tidy and well-organized.

• Customer Issue Resolution: Address customer complaints or concerns with professionalism, seeking to resolve issues promptly to maintain customer satisfaction.

• Store Appearance: Maintain a clean and attractive store environment by ensuring that shelves are stocked, products are properly displayed, and the store is visually appealing.

• Team Collaboration: Work with colleagues and supervisors to ensure efficient store operations and positive teamwork.

Skills and Qualifications:

• High school diploma or equivalent (preferred)

• Previous experience in retail or customer service (preferred)

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment

• Positive attitude and customer-focused approach

• Ability to handle multiple tasks simultaneously

• Basic math and cash-handling skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Noida Homes.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Noida Homes
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.