Customer Care Executive

16,000 - 23,000 /month

Edge Business Solutions Private Limited

A Block Sector-4 Noida, Noida

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Edge Business Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to retention. The role offers ₹ 16,000 - ₹ 23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling for this Customer Care Executive job offered by Edge Business Solutions Private Limited in A Block Sector-4 Noida, Noida.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector-4 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is A Block Sector-4 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹23,000 per month. This is a Full Time job and has 1 openings.