Telecaller

·         Place outbound calls to raw leads, and/or potential prospects.

·         Communicate, engage with and explain about the product and services offered.

·         Convert raw leads, and/or potential prospects into interested customers and close as sales.

·         Follow the “script”. Identify customers’ needs, clarify information and provide solutions and/or alternatives

·         Use of a very natural flair to provide prospects and customers with information about the products and services without sounding “robotic” or “rehearsed”.

·         Demonstrate an aptitude for sales, be able to handle all queries, customer concerns and always “close”.

·         Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation. Seize opportunities to upsell products when they arise.

·         Apply and be able to establish a positive rapport during all customer interactions, regardless of the outcome of the call.

·         Be patient and understanding in all customer interactions. Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well.

·         Follow up with potential customers in a timely manner if necessary.

·         Meet Productivity Goals and any other Targets as set by the organization from time to time.

·         Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization’s data protection and compliance rules at all times. Multi-task frequently by updating records in a system while conversing with customers.

·         Maintain complete adherence to all policies and procedures set by the organization.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., INTERACTIS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 25 Telecaller at INTERACTIS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Night Shift.