BPO Telecaller

35,000 - 65,000 /month*

Lava Java Private Limited

Work from home

₹20,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

14 Openings

Incentives included

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Laptop/Desktop

Job Description

We are looking for a BPO Telecaller to join our team at Lava Java Private Limited. The role offers ₹35000 - ₹65000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹35000 - ₹65000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., LAVA JAVA PRIVATE LIMITED.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 14 BPO Telecaller at LAVA JAVA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, Customer management, Communication skills, Customer handling