Customer Care Service

🌟 Hiring – Customer Service Agent 🌟

We are looking for a Customer Service Agent to join our team! The role offers ₹22,000 – ₹35,000 and involves managing customer calls and delivering outstanding BPO-related service. Join us for a great work environment with opportunities for career growth.

✨ Key Responsibilities:

Manage incoming calls professionally.

Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

✨ Job Requirements:

Minimum qualification: 12th Pass.

Experience: 0 – 2 years (freshers are welcome).

Must clear the Versant test.

Ability to resolve customer complaints, provide accurate information, and escalate complex issues when required.

Open to a 5-day work week during rotational shifts, including night shifts.

Excellent communication skills are a must.

⚡ Interested candidates, please send your resume to:

📞 Tanvi – 7977336636

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., SEMBRIDGE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 10 Customer Care Service at SEMBRIDGE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Rotational Shift.