Telecaller

18,000 - 38,000 /month

Gabi Placement Solution

100 Feet Road, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time/Part Time

Skills Required

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at GABI PLACEMENT SOLUTION. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹38,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 100 Feet Road, Bangalore.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling.
What is the job location for this position?
Ans : The job location for this Telecaller position is 100 Feet Road, Bangalore.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹38,000 per month. This is a Both job and has 5 openings.