Customer Care Executive

25,000 - 35,000 /month

Hr Creations

Indira Nagar, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Rotational Shift

Job Description

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Job Title: Customer Care Executive – Pet Care

Company: Supertails

Location: Indiranagar, Bangalore

Type: Full-time | On-site

About Supertails:

Supertails is India’s fastest-growing pet care platform. We provide pet food, grooming, vet consultation, and pet parenting support to thousands of pet parents across the country. Our mission is to make pet parenting easy and joyful.

Role & Responsibilities:

1. Handle inbound calls, chats, and emails from pet parents for orders, queries, and complaints.

2. Provide accurate information about pet food, products, grooming, and vet services.

3. Resolve issues quickly with empathy and ensure high customer satisfaction.

4. Coordinate with delivery, warehouse, and vet teams for smooth resolution.

5. Maintain customer records and update CRM daily.

6. Share feedback with the product and operations team to improve service.

Requirements:

1. Graduate in any discipline. Freshers with good communication skills can apply.

2. Fluent in English and Hindi. Kannada is an advantage.

3. Strong communication and problem-solving skills.

4. Comfortable working in shifts and weekends.

5. Love for pets is a must 😊

What We Offer:

1. Salary: – ₹25,000 per month + incentives

2. Health insurance and employee discounts on pet products

3. Fast-growing startup environment with learning opportunities

4. Pet-friendly office ?

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Indira Nagar, Bangalore.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.