We are looking for a Telecaller to join our team at Flipkart. The role offers ₹20,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecaller job
What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Both job in Bangalore.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Flipkart.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 15 Telecaller at Flipkart
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Flexible Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab, Medical Benefits, PF, Insurance, Meal
Shift
Flexible
Salary
₹ 20000 - ₹ 40000
Contact Person
Shristi
Interview Address
Btm layout, Bangalore, BTM 1st Stage, Bangalore
Posted 10+ days ago
Apply to similar jobs
International Voice Process
₹ 20,000 - 40,000 per month
Amazon
Work from home
Skills: Loan/ Credit Card INDUSTRY, ,
New
10 Openings
Customer Care Executive
₹ 20,000 - 40,000 per month
Amazon
Work from home
Skills: ,, Loan/ Credit Card INDUSTRY
New
10 Openings
BPO Non Voice Process Executive
₹ 26,000 - 38,000 per month
A R Ayurveda Private Limited
Work from home
Freshers in Customer Support / TeleCaller
New
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates
A Naukri Group company
LoginHire Local Staff
20,000 - 40,000 /month
Flipkart
Banashankari, Bangalore
Freshers in Customer Support / TeleCaller
Full Time/Part Time
