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Telecaller

salary 18,000 - 26,000 /month
company-logo
job companyCogent E-services Limited
job location Juinagar West, Navi Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Medical Benefits

Job Description

Customer Service Executive

  • Handled customer inquiries, requests, and complaints through phone, email, and other communication channels.

  • Provided accurate information about products, services, orders, and company policies.

  • Maintained strong customer relationships by understanding customer needs and providing timely solutions.

  • Resolved customer issues efficiently while maintaining high standards of customer satisfaction.

  • Recorded and updated customer information, interactions, and service requests in CRM systems.

  • Followed up with customers to ensure issues were resolved and expectations were met.

  • Coordinated with internal teams to resolve customer concerns and improve service delivery.

  • Maintained accurate records and prepared reports related to customer interactions and service performance.

  • Identified recurring customer issues and communicated feedback to management for process improvement.

  • Consistently maintained professional communication and a customer-focused approach.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹26,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 50 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is Juinagar West, Mumbai.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 26000

Contact Person

Perwez Khan
Posted 6 hours ago
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