jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Telecaller Inbound

salary 14,000 - 23,000 /month
company-logo
job companyFast And Direct Services
job location Ghansoli, Navi Mumbai
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team at Fast And Direct Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

  1. What skills and experience do you need for this Telecaller Inbound job?
    Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹14,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 10 vacancies for this Telecaller Inbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Ghansoli, Mumbai.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹14,000-₹23,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 23000

Contact Person

Shreya
Posted 14 hours ago
similar jobs

Apply to similar jobs

₹ 15,000 - 32,000 per month
Hexaware
Ghansoli, Mumbai
SkillsDomestic Calling, International Calling
New
88 Openings
₹ 25,000 - 30,000 per month
Behera Tech Llp
Work from home
SkillsDomestic Calling, Computer Knowledge, Query Resolution
New
50 Openings
₹ 26,100 - 28,000 per month
Bpo
Airoli, Mumbai
SkillsQuery Resolution, Domestic Calling, Non-voice/Chat Process, Computer Knowledge
New
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates