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Telecaller Outbound

salary 25,000 - 30,000 /month
company-logo
job companyBehera Tech Llp
job location Work from home
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team at Behera Tech Llp. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller Outbound job

  1. What skills and experience do you need for this Telecaller Outbound job?
    Ans : To apply for this Telecaller Outbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Outbound job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Outbound job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller Outbound job?
    Ans : As a Telecaller Outbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller Outbound job is located in Sakinaka, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience is ideal for this Telecaller Outbound job.
  10. Why should you apply for this Telecaller Outbound job?
    Ans : This Telecaller Outbound job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Dhabaleswar Behera

Interview Address

Andheri (East), Mumbai, Andheri (East), Mumbai
Posted 6 hours ago
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