Tele Collection Executive

18,000 - 25,000 /month

Wroots Global Private Limited

Mahadevpura, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Malayalam

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Tele Collection Executive to join our team at Kreditt Bee PVT LTD. This role involves handling calls, providing exceptional customer Support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Tele Collection Executive job

What are the eligibility criteria for this Tele Collection Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Domestic Calling, Query Resolution for this Tele Collection Executive job offered by Wroots Global Private Limited in Mahadevpura, Bangalore.
What salary is offered for this Tele Collection Executive job?
Ans : The salary for this Tele Collection Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Tele Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele Collection Executive job is open for both male and female candidates.
What does the role of Tele Collection Executive involve?
Ans : As a Tele Collection Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele Collection Executive job is located in Mahadevpura, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Tele Collection Executive job.
Why should you apply for this Tele Collection Executive job?
Ans : This Tele Collection Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.