Voice Process Agent

25,000 - 33,000 /month*

Top Mnc

Brookefield, Bangalore

₹3,000 incentives included

1 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time/Part Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Voice Process Agent to join our team at Top MNc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹33,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Voice Process Agent job

Who is eligible to apply for this Voice Process Agent job at Top Mnc?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, International Calling for this Voice Process Agent job offered by Top Mnc.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹33,000 per month in this Voice Process Agent position.
What shift and timings does this job follow?
Ans : This Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many vacancies are there for this Voice Process Agent job?
Ans : There are 25 vacancies for this Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Voice Process Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice Process Agent, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Voice Process Agent position is Brookefield, Bangalore.
Who is the right fit for this Voice Process Agent job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-6 years of experience is the right fit for this Voice Process Agent job.
What makes this Voice Process Agent job a good opportunity?
Ans : This Voice Process Agent job is a good opportunity as it offers a salary between ₹25,000-₹33,000 per month. This is a Both job and has 25 openings.