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Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyAdecco
job location Hoodi, Bangalore
job experience1 - 4 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Health/ Term Insurance
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team at Adecco to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Adecco?
    Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Query Resolution for this Customer Support Executive job offered by Adecco.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Hoodi, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution, voice

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Hansa Karki

Interview Address

Hoodi, Hoodi, Bangalore
Posted a day ago
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