Tele Collection Executive

14,000 - 21,000 /month*

Fairdebt Solutions Private Limited

HSR Layout, Bangalore

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Tele Collection Executive to join our team at Fairdebt Solutions Private Limited. The role offers ₹14000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele Collection Executive job

What skills and experience do you need for this Tele Collection Executive job?
Ans : To apply for this Tele Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Tele Collection Executive job ranges between ₹14,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Tele Collection Executive job?
Ans : There are 25 vacancies for this Tele Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Tele Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Tele Collection Executive job?
Ans : As a Tele Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Collection Executive position is HSR Layout, Bangalore.
Who is the right fit for this Tele Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this Tele Collection Executive job.
What makes this Tele Collection Executive job a good opportunity?
Ans : This Tele Collection Executive job is a good opportunity as it offers a salary between ₹14,000-₹21,000 per month. This is a Full Time job and has 25 openings.