Tele calling

17,000 - 19,000 /month

Two Edge Global Solutions

Thane West, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Post Graduate and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a Tele calling to join our team at Two Edge Global Solutions. The role offers ₹17000 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a Post Graduate and above qualification with 0-1 years of experience can apply for this Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹17,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Tele calling job?
Ans : There are 50 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Tele calling job?
Ans : As a Tele calling, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Thane West, Mumbai.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like International Calling with 0-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹17,000-₹19,000 per month. This is a Full Time job and has 50 openings.