Customer Support Relationship Manager

18,000 - 32,000 /month

Idfc First Bank

Thane West, Thane

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

IDFC First Bank (Thane / Juinagar)

➡️Process Details:

Process: Selling of Savings Accounts, Current Accounts, Credit Cards, Home Loans, Loans Against Property, Personal Loans, Education Loans, General Insurance, Life Insurance, Mutual Funds.

-------------------------------------------------------

➡️ Fixed Shift: 10:00 AM - 7:00 PM (8 hours working with 1 hour break)

➡️ Week Offs: 2nd & 4th week Saturday & Sunday off (If the process requires, then the candidate has to work on Saturday as well)

1st and 3rd week only Sunday off.

Plus all bank holidays and Sunday fixed off.

➡️ Salary: 18K Net - 30K Net plus Floor Incentives

➡️ Eligibility Criteria: Graduate fresher or any graduate with experience.

➡️ Age: Up to 32 Years

➡️ Location:

1. Kasarvadavli - Thane-West (Pick and Drop from Thane Station).

2. Juinagar, Near Railway Station.

➡️ Rounds of Interview:

Manager

PMAP-English Test

Interview Timing: 10 AM till 5 PM, Monday till Friday.

Please find the updated details below:

💰 Salary Details:

Graduate Fresher: ₹18,000 (In-Hand)

Experience (1–2 Years): ₹22,000 – ₹28,000 (In-Hand)

Banking Sales Experience (BL/LAP/HL or Loan Sales): ₹28,000 – ₹30,000 (In-Hand)

_______________________________

Candidates with any Insurance experience will have their salary increased.👇

HSC with 1 year of experience in any insurance field.

Graduate with 6 months of experience in Insurance.

Salary maximum up to 30K net, depending on experience and last drawn salary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Relationship Manager job

What skills and experience do you need for this Customer Support Relationship Manager job?
Ans : To apply for this Customer Support Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹32,000 per month in this Customer Support Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Relationship Manager job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Support Relationship Manager job.
Why should you apply for this Customer Support Relationship Manager job?
Ans : This Customer Support Relationship Manager job offers a salary between ₹18,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.