Customer Support Lead Generation Executive

18,000 - 35,000 /month*

Krishna's Consultx Solutions

Thane West, Mumbai

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Lead Generation Executive to join our team at Krishna's Consultx Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Lead Generation Executive job

What skills and experience do you need for this Customer Support Lead Generation Executive job?
Ans : To apply for this Customer Support Lead Generation Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Customer Support Lead Generation Executive job?
Ans : The salary for this Customer Support Lead Generation Executive job ranges between ₹18,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Lead Generation Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Lead Generation Executive job?
Ans : There are 50 vacancies for this Customer Support Lead Generation Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Lead Generation Executive job is open for both male and female candidates.
What does the role of Customer Support Lead Generation Executive involve?
Ans : As a Customer Support Lead Generation Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Lead Generation Executive position is Thane West, Mumbai.
Who is the right fit for this Customer Support Lead Generation Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Lead Generation Executive job.
What makes this Customer Support Lead Generation Executive job a good opportunity?
Ans : This Customer Support Lead Generation Executive job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 50 openings.