Customer Support Tele calling

16,000 - 124,999 /month*

Rr Quality Services

Mahape, Navi Mumbai

₹99,999 incentives included

6+ months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Cab

Job Description

We are looking for a Tele calling to join our team at Rr Quality Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 16,000 - ₹ 1,24,999 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Tele calling job

What are the eligibility criteria for this Customer Support Tele calling job?
Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Domestic Calling, International Calling for this Customer Support Tele calling job offered by Rr Quality Services in Mahape, Mumbai.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹16,000-₹1,24,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahape, Mumbai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 25 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What does the role of Customer Support Tele calling involve?
Ans : As a Customer Support Tele calling, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Mahape, Mumbai.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-7 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹16,000-₹1,24,500 per month. This is a Full Time job and has 25 openings.