Senior IVF Counsellor

salary 30,000 - 60,000 /month*
company-logo
job companyBabybloom Ivf And Superspeciality Hospital Private Limited
job location Sector 50, Gurgaon
incentive₹10,000 incentives included
job experience1 - 6 years Experience in Customer Support / TeleCaller
New
3 Openings
* Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Real Estate
sales
Languages: Hindi
qualification
Diploma and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are Looking an empathetic, knowledgeable, and experienced Senior IVF Counsellor to join our fertility team. The ideal candidate will guide patients through their fertility journey with emotional support, treatment education, and administrative coordination. You will play a key role in ensuring patients feel comfortable, informed, and emotionally supported at every stage of their fertility treatment.

 

Key Responsibilities:

·         Provide emotional, psychological, and educational counselling to couples and individuals undergoing IVF, IUI, ICSI, surrogacy, and other fertility treatments.

·         Conduct detailed counselling sessions for first-time patients and explain treatment plans, success rates, timelines, costs, risks, and procedures.

·         Coordinate between patients, doctors, embryologists, and other departments to ensure smooth treatment flow.

·         Follow up with patients at every stage of treatment (from registration to outcome).

·         Handle sensitive discussions such as donor programs, failed cycles, and egg/sperm freezing.

·         Maintain accurate records of counselling sessions, patient progress, and treatment status.

·         Train and mentor junior counsellors and provide team leadership where necessary.

·         Ensure compliance with ART Act and PC-PNDT Act during patient counselling.

·         Help patients cope with emotional and psychological challenges associated with infertility.

·         Assist in organizing patient awareness sessions, fertility camps, and support group meetings.

·          

Required Skills & Qualifications:

·         Bachelor’s or Master’s degree in Psychology, Social Work, Nursing, or any related healthcare field.

·         Minimum 1 years of experience in IVF/Fertility counselling..

·         Strong organizational skills and attention to detail.

·         Ability to maintain patient confidentiality and build strong patient rapport.

·         Empathetic and non-judgmental approach to diverse patient situations.

·         Fluency in English and Hindi (additional languages like Urdu, Bengali, or regional languages are a plus).

·         Knowledge of fertility treatments, ART processes, and relevant legal regulations.

·          

Preferred Qualifications:

·         Certified IVF or Fertility Counselling Training (optional but preferred)

·         Experience handling donor or surrogacy counselling

·         Prior experience working in a reputed IVF centre or hospital

 

Work Environment:

·         Hospital-based fertility centre or dedicated IVF clinic

·         May involve virtual counselling sessions

 

How to Apply:

Interested candidates can email their resume to rakesh.babybloomivf@gmail.com or contact us at WhatsApp or call +91 8130317050

 

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Senior IVF Counsellor job

  1. What is the eligibility criteria to apply for this Senior IVF Counsellor job?
    Ans: The candidate should be Diploma and above and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹30000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Senior IVF Counsellor job?
    Ans: This Senior IVF Counsellor job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Senior IVF Counsellor job?
    Ans: No, there is no fee applicable for applying this Senior IVF Counsellor job and during the employment with the company, i.e., BABYBLOOM IVF AND SUPERSPECIALITY HOSPITAL PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Senior IVF Counsellor role?
    Ans: There is an immediate opening of 3 Senior IVF Counsellor at BABYBLOOM IVF AND SUPERSPECIALITY HOSPITAL PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Senior IVF Counsellor job?
    Ans: This Senior IVF Counsellor job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 60000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rakesh Kumar

Interview Address

Plot No. 189, 1st Floor, Near Baani Square, South City II,
Posted 2 days ago
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