Senior Customer Support Officer

25,000 - 50,000 /month

Money View

Madiwala, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Senior Customer Support Officer to join our team at Money View to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹25,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Senior Customer Support Officer job

Who is eligible to apply for this Senior Customer Support Officer job at Money View?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, Query Resolution for this Senior Customer Support Officer job offered by Money View.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹50,000 per month in this Senior Customer Support Officer position.
What shift and timings does this job follow?
Ans : This Senior Customer Support Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madiwala, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Customer Support Officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Senior Customer Support Officer, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Senior Customer Support Officer job is located in Madiwala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Senior Customer Support Officer job.
Why should you apply for this Senior Customer Support Officer job?
Ans : This Senior Customer Support Officer job offers a salary between ₹25,000-₹50,000 per month. This is a Full Time opportunity and has 5 openings available.