Semi Non Voice Process Executive

10,000 - 20,000 /month

Careergate Solutions

Rabale, Navi Mumbai

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Semi Non Voice Process Executive to join our team at Careergate Solutions to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Semi Non Voice Process Executive job

What qualifications and experience are required for this Semi Non Voice Process Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Semi Non Voice Process Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Semi Non Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
How many vacancies are there for this Semi Non Voice Process Executive job?
Ans : There are 50 vacancies for this Semi Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Semi Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Semi Non Voice Process Executive position is Rabale, Mumbai.
What makes this Semi Non Voice Process Executive job a good opportunity?
Ans : This Semi Non Voice Process Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 50 openings.