Email And Chat Process Executive

15,000 - 24,000 /month

Foundever

Airoli, Navi Mumbai

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at FOUNDEVER to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹24,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Email And Chat Process Executive job

What skills and experience do you need for this Email And Chat Process Executive job?
Ans : To apply for this Email And Chat Process Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹24,000 per month in this Email And Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email And Chat Process Executive, you will work on skills like Domestic Calling, International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Email And Chat Process Executive job is located in Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Email And Chat Process Executive job.
Why should you apply for this Email And Chat Process Executive job?
Ans : This Email And Chat Process Executive job offers a salary between ₹15,000-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.