A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 19,000 /month
Grow Now Business Consultants
BRS Nagar, Ludhiana
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
Job Role
Manage customer inquiries and ensure prompt and accurate responses.
Schedule and coordinate with Sales Executives for meetings with clients, ensuring availability of relevant stakeholders and necessary preparations.
Prepare and send accurate quotations based on customer requirements.
Maintain clear and continuous communication between clients and internal teams.
Maintain customer inquiry data for all existing customers to ensure proper tracking and followup.
Coordinate with sales executives to manage inquiry follow-ups, order updates, and customer negotiation calls effectively.
Update and maintain the FMS (Flowchart Monitoring Sheet) with accurate data entries for record-keeping and tracking purposes.
Assist sales executives with all backend operations and actively contribute to enhancing their performance and efficiency.
Ensure accurate documentation and record-keeping for all sales activities.
Provide administrative support to the sales team and assist with day-to-day tasks as needed.
Salary: ₹15,000 - ₹19,000 CTC per month (based on experience)
Ensure seamless coordination between different departments for timely order fulfillment.
KEY REQUIREMENTS
Educational Qualifications: Graduate (any field).
Skills: Proficiency in Microsoft Excel and Word.
Experience Atleast 1 Year in Backoffice role
