Customer Support Sales Coordinator / Executive

16,000 - 19,000 /month

Grow Now Business Consultants

BRS Nagar, Ludhiana

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Role

Manage customer inquiries and ensure prompt and accurate responses.
Schedule and coordinate with Sales Executives for meetings with clients, ensuring availability of relevant stakeholders and necessary preparations.
Prepare and send accurate quotations based on customer requirements.
Maintain clear and continuous communication between clients and internal teams.
Maintain customer inquiry data for all existing customers to ensure proper tracking and followup.
Coordinate with sales executives to manage inquiry follow-ups, order updates, and customer negotiation calls effectively.
Update and maintain the FMS (Flowchart Monitoring Sheet) with accurate data entries for record-keeping and tracking purposes.
Assist sales executives with all backend operations and actively contribute to enhancing their performance and efficiency.
Ensure accurate documentation and record-keeping for all sales activities.
Provide administrative support to the sales team and assist with day-to-day tasks as needed.
1. Salary: ₹15,000 - ₹19,000 CTC per month (based on experience)
2. Ensure seamless coordination between different departments for timely order fulfillment.
  KEY REQUIREMENTS
  Educational Qualifications: Graduate (any field).
  Skills: Proficiency in Microsoft Excel and Word.
  Experience Atleast 1 Year in Backoffice role

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹16,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BRS Nagar, Ludhiana.
How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
Ans : There is 1 vacancy for this Customer Support Sales Coordinator / Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Sales Coordinator / Executive job?
Ans : As a Customer Support Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Coordinator / Executive position is BRS Nagar, Ludhiana.
Who is the right fit for this Customer Support Sales Coordinator / Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹16,000-₹19,000 per month. This is a Full Time job and has 1 openings.