Customer Support Sales Coordinator / Executive

20,000 - 30,000 /month

Foggers India Private Limited

Sector-19 Vashi, Navi Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Description

Primary Skills Required:

• Customer Satisfaction and Customer Service Skills

• Effective Communication Skills

• Administrative Assistance Capabilities

• Analytical Skills

Key Responsibilities:

• Customer Relationship Management: Handle inbound and outbound customer inquiries via phone, email, and chat. Ensure timely and professional communication with both prospective and existing clients.

• Sales Coordination: Assist the sales team in tracking and processing orders, preparing sales quotes, and maintaining up-to-date sales records.

• Post-Sales Support: Manage customer concerns, troubleshoot issues, and ensure customer satisfaction with timely resolutions.

• Client Follow-Up: Regularly follow up with customers post-purchase to ensure satisfaction and offer support with product usage or additional purchases.

• Assisting with Sales Campaigns and Promotions.

• Reporting: Prepare weekly and monthly sales and customer service reports for management review through sales report.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What qualifications and experience are required for this Customer Support Sales Coordinator / Executive position?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-19 Vashi, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Sales Coordinator / Executive job?
Ans : As a Customer Support Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Sales Coordinator / Executive job is located in Sector-19 Vashi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 2-5 years of experience is ideal for this Customer Support Sales Coordinator / Executive job.
Why should you apply for this Customer Support Sales Coordinator / Executive job?
Ans : This Customer Support Sales Coordinator / Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.