Sales Coordinator / Executive

20,000 - 30,000 /month

Avansh Consultants

Gill Road, Ludhiana

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Avansh Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Auto Parts. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Sales Coordinator / Executive job

What skills and experience do you need for this Sales Coordinator / Executive job?
Ans : To apply for this Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-5 years of experience.
What salary is offered for this Sales Coordinator / Executive job?
Ans : The salary for this Sales Coordinator / Executive job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gill Road, Ludhiana.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-5 years of experience can apply for this Sales Coordinator / Executive job. Only female candidates can apply.
What does the role of Sales Coordinator / Executive involve?
Ans : As a Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Coordinator / Executive job is located in Gill Road, Ludhiana.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-5 years of experience is ideal for this Sales Coordinator / Executive job.
Why should you apply for this Sales Coordinator / Executive job?
Ans : This Sales Coordinator / Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.