jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Retail Executives

salary 15,000 - 23,000 /month*
company-logo
job companyPhabalos Professionals Private Limited
job location Airport, Kolkata
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
87 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Bengali
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Retail Executives to join our team . The role offers ₹15000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Retail Executives job

  1. What is the eligibility criteria to apply for this Retail Executives job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Retail Executives job?
    Ans: This Retail Executives job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Retail Executives job?
    Ans: No, there is no fee applicable for applying this Retail Executives job and during the employment with the company, i.e., Phabalos Professionals Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Retail Executives role?
    Ans: There is an immediate opening of 87 Retail Executives at Phabalos Professionals Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Retail Executives job?
    Ans: This Retail Executives job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

RIYA DAS

Interview Address

Airport, Airport, Kolkata
Posted 10+ days ago
similar jobs

Apply to similar jobs

Customer Support Executive

arrow
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6+ years Experience in Customer Support / TeleCaller
New
99 Openings

Telecalling Team Leader

arrow
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
99 Openings

Hindi Telecaller

arrow
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6+ years Experience in Customer Support / TeleCaller
New
99 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Retail Executives