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Customer Support Relationship Manager

salary 15,000 - 25,000 /month
company-logo
job companyNextra Communications Private Limited
job location Field job
job location DLF CITY, Gurgaon
job experience1 - 4 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
Day Shift
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Job Description

We are looking for a Relationship Manager to join our team at Nextra Communications Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to After sales. The role offers an attractive in-hand salary of ₹15,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 2nd and 4th Saturday Off during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Relationship Manager job

  1. What are the eligibility criteria for this Customer Support Relationship Manager job?
    Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience for this Customer Support Relationship Manager job offered by Nextra Communications Private Limited in DLF CITY, Gurgaon.
  2. What salary is offered for this Customer Support Relationship Manager job?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹15,000-₹25,000 per month.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in DLF CITY, Gurgaon.
  4. How many vacancies are there for this Customer Support Relationship Manager job?
    Ans : There are 2 vacancies for this Customer Support Relationship Manager role.
  5. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Support Relationship Manager role. Only male candidates are eligible.
  6. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Manager position is DLF CITY, Gurgaon.
  7. What makes this Customer Support Relationship Manager job a good opportunity?
    Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

2nd and 4th Saturday Off

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Krishna
Posted 13 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Relationship Manager