NGO Telecaller

10,000 - 25,000 /month

Eatonik Industries Private Limited

Borivali (West), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

49 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a NGO Telecaller to join our team at Eatonik Industries Private Limited. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this NGO Telecaller job

What qualifications and experience are required for this NGO Telecaller position?
Ans : Candidates should have All Education levels with 1-5 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this NGO Telecaller job ranges between ₹10,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This NGO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many vacancies are there for this NGO Telecaller job?
Ans : There are 49 vacancies for this NGO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-5 years of experience are eligible to apply for this NGO Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this NGO Telecaller job?
Ans : As a NGO Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this NGO Telecaller position is Borivali (West), Mumbai.
Who is the right fit for this NGO Telecaller job?
Ans : A candidate having skills like Domestic Calling with 1-5 years of experience is the right fit for this NGO Telecaller job.
What makes this NGO Telecaller job a good opportunity?
Ans : This NGO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 49 openings.