KYC Field Executive

salary 19,000 - 28,000 /month
company-logo
job companyPr Paper Industries India Private Limited
job location Akurdi, Pune
job experience6 - 60 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a KYC Field Executive to join our team at Pr Paper Industries India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers ₹19000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this KYC Field Executive job

  1. What is the eligibility criteria to apply for this KYC Field Executive job?
    Ans: The candidate should be Post Graduate and above and above with 6 months - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19000 - ₹28000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this KYC Field Executive job?
    Ans: This KYC Field Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this KYC Field Executive job?
    Ans: No, there is no fee applicable for applying this KYC Field Executive job and during the employment with the company, i.e., Pr Paper Industries India Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this KYC Field Executive role?
    Ans: There is an immediate opening of 10 KYC Field Executive at Pr Paper Industries India Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this KYC Field Executive job?
    Ans: This KYC Field Executive job has Day Shift.
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Other Details

No. Of Working Days

6

Shift

Day

Salary

₹ 19000 - ₹ 28000

English Proficiency

Yes

Contact Person

Simba Kadam

Interview Address

FLAT NO. 607 H.NO. 1,2 & 3 M/S RUKHMINI, CONSTRUCTION. NAGPUR, Nagpur, Maharashtra, India, 440034
Posted 2 days ago
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