Field Supervisor

20,000 - 30,000 /month

Viraj Manpower Services

Field job

Akurdi, Pune

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Languages: Hindi, Marathi

All Education levels

Males Only

6 days working | Flexible Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Supervisor to join our team at Viraj Manpower Services. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Recruitment and Hiring. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Contact:- 7719807777

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Field Supervisor job

What qualifications and experience are required for this Field Supervisor position?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Field Supervisor job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Supervisor job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akurdi, Pune.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-1 years of experience can apply for this Field Supervisor job. Only male candidates can apply.
What are the key responsibilities of this Field Supervisor job?
Ans : As a Field Supervisor, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Supervisor job is located in Akurdi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-1 years of experience is ideal for this Field Supervisor job.
Why should you apply for this Field Supervisor job?
Ans : This Field Supervisor job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.