4 Customer Support / TeleCaller Jobs in Rourkela

Rourkela continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 3 new roles added in recent hiring cycles.

In Rourkela, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 4 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Rourkela offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

In Rourkela, Customer Support / TeleCaller jobs are primarily located in Udit Nagar, Civil Township and Koel Nagar. These locations attract employers because of their infrastructure and connectivity. Candidates in Rourkela should prioritise these zones to improve commute efficiency.

In Rourkela, salaries for Customer Support / TeleCaller roles range between ₹10,000–₹20,000 per month. Entry-level roles begin around ₹10,000, while professionals with 2–4 years experience approach ₹20,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs available in Rourkela, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.