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Customer Support Executive

salary 12,000 - 15,000 /month
company-logo
job companyVip Enterprises
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Customer Support Executive to join our team at Vip Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹15,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Dayanand Nagar, Rourkela.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Both opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

Contact Person

Aryan Raj
Posted 5 hours ago

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Job Hai > Jobs in Rourkela > Customer Support / TeleCaller Jobs in Rourkela > Customer Support Executive