45 Customer Support / TeleCaller Jobs in Ranchi

Ranchi stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 34 new roles added in recent hiring cycles.

In Ranchi, Customer Support / TeleCaller jobs are primarily located in Lalpur, Harmu, Doranda. These locations attract employers because of their infrastructure and connectivity. Candidates in Ranchi should prioritise these zones to improve commute efficiency.

Customer Support / TeleCaller roles in Ranchi offer salaries ranging from ₹15,000–₹26,000 per month. Entry-level positions start near ₹15,000, while professionals with 2–4 years experience approach ₹26,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

Ranchi offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Leading companies hiring customer support and telecalling professionals in Ranchi feature Concentrix, ASCENT across BPO, e-commerce, banking. Altogether, 47 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Ranchi, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.