1643 Customer Support / TeleCaller Jobs in Mumbai

Mumbai has become one of the active demand markets for Customer Support / TeleCaller roles, featuring over 1,000 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 1,200 new roles added in recent hiring cycles.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

Customer Support / TeleCaller roles in Mumbai offer salaries ranging from ₹20,000–₹30,000 per month. Entry-level positions start near ₹20,000, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

In Mumbai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs in Mumbai are concentrated across Thane West, Airoli and Ghansoli. These areas draw employers due to strong infrastructure and connectivity. Candidates in Mumbai can focus on these zones to optimise commute efficiency.

Major employers hiring customer support and telecalling professionals in Mumbai include Teleperformance, Amazon and Tech Mahindra across BPO, e-commerce, banking. Combined, 1,124 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

In Mumbai, over 1,000 Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.