Looking for Customer Support / TeleCaller Jobs in Mohali?
Mohali continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with over 100 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 93 new roles added in recent hiring cycles.
Customer Support / TeleCaller Job Opportunities in Mohali
Across Mohali, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.
What Skills Are Required for Customer Support / TeleCaller Jobs in Mohali?
Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.
Top Localities for Customer Support / TeleCaller Jobs in Mohali
In Mohali, Customer Support / TeleCaller jobs are primarily located in
Phase-8 Industrial Area,
Sector-67 Mohali and
Sector-66 Mohali. These locations attract employers because of their infrastructure and connectivity. Candidates in Mohali should prioritise these zones to improve commute efficiency.
What Is the Salary for Customer Support / TeleCaller Jobs in Mohali?