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Telecaller

salary 15,000 - 18,068 /month
company-logo
job companyAerial Telecom Solutions
job location Sector-58 Mohali, Mohali
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Night Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Telecaller to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹18,068 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-58 Mohali, Mohali.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 50 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-4 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Sector-58 Mohali, Mohali.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge with 0-4 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 18068

Contact Person

Kashmir Mohammad
Posted a day ago
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