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Email Chat Support Executive

salary 21,500 - 28,500 /month
company-logo
job companyHiyaan Vasudev Associates
job location Airport Road, Mohali
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Email Chat Support Executive to join our team at Hiyaan Vasudev Associates. The role offers ₹21,500 - ₹28,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email Chat Support Executive role.
  2. What salary is offered for this Email Chat Support Executive job?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹21,500-₹28,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Airport Road, Mohali.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Email Chat Support Executive job is located in Airport Road, Mohali.
  8. Why should you apply for this Email Chat Support Executive job?
    Ans : This Email Chat Support Executive job offers a salary between ₹21,500-₹28,500 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 21500 - ₹ 28500

Contact Person

Kahish Kumari

Interview Address

Airport Road, Airport Road, Mohali
Posted 8 hours ago

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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Email Chat Support Executive