501 Customer Support / TeleCaller Jobs in Kolkata

Kolkata has emerged as one of the active demand markets for Customer Support / TeleCaller roles with over 500 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 340 new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries in Kolkata fall within ₹14,000–₹25,000 per month. Entry-level roles start around ₹14,000, while professionals with 2–4 years experience reach close to ₹25,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

In Kolkata, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs in Kolkata are concentrated across Sector V - Salt Lake, New Town and Park Street. These areas draw employers due to strong infrastructure and connectivity. Candidates in Kolkata can focus on these zones to optimise commute efficiency.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

In Kolkata, top employers hiring customer support and telecalling professionals include Nsb Bpo Solutions, Hdfc Bank and Enlist Management Consultants across BPO, e-commerce, banking. In total, 416 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Candidates exploring Customer Support / TeleCaller jobs in Kolkata have access to over 500 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.