2 Customer Support / TeleCaller Jobs in Kharagpur

Kharagpur continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 2 new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs in Kharagpur are concentrated across Inda, Debra and Malancha. These areas draw employers due to strong infrastructure and connectivity. Candidates in Kharagpur can focus on these zones to optimise commute efficiency.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

Customer Support / TeleCaller openings in Kharagpur include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Leading companies hiring customer support and telecalling professionals in Kharagpur feature several leading organisations across BPO, e-commerce, banking. Altogether, 2 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

In Kharagpur, salaries for Customer Support / TeleCaller roles range between ₹1–₹15,000 per month. Entry-level roles begin around ₹1, while professionals with 2–4 years experience approach ₹15,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Kharagpur, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.