3 Customer Support / TeleCaller Jobs in Kharagpur

Kharagpur has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 3 new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries in Kharagpur fall within ₹20,000–₹35,000 per month. Entry-level roles start around ₹20,000, while professionals with 2–4 years experience reach close to ₹35,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

Customer Support / TeleCaller jobs are concentrated in Narayangarh, Inda, Madanmohan within Kharagpur. These areas attract employers due to infrastructure and connectivity. Candidates in Kharagpur can prioritise these zones to optimise commute efficiency.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

Top companies recruiting customer support and telecalling professionals in Kharagpur include several leading organisations across BPO, e-commerce, banking. Altogether, 4 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Kharagpur offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from home, with Hybrid options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Kharagpur, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.