1 Customer Support / TeleCaller Jobs in Kharagpur

Kharagpur continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1 new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs in Kharagpur are concentrated across Inda, Bhawanipur, Talbagicha. These areas draw employers due to strong infrastructure and connectivity. Candidates in Kharagpur can focus on these zones to optimise commute efficiency.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

Customer Support / TeleCaller openings in Kharagpur span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from home, with Hybrid options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

In Kharagpur, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 3 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

In Kharagpur, salaries for Customer Support / TeleCaller roles range between ₹15,000–₹35,000 per month. Entry-level roles begin around ₹15,000, while professionals with 2–4 years experience approach ₹35,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Kharagpur, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.