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Customer Support Field Executive

salary 12,250 - 22,500 /month*
company-logo
job companyInbro
job location Field job
job location Inda, Kharagpur
incentive₹3,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
48 Openings
Incentives included
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
7 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Field Executive to join our team at INBro The role offers ₹ 12,250 - ₹ 22,500 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 7 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹12,000-₹22,500 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Inda, Kharagpur.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 48 vacancies for this Customer Support Field Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Inda, Kharagpur.
  8. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹12,000-₹22,500 per month. This is a Both job and has 48 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

7

Shift

Flexible

Contract Job

No

Salary

₹ 12250 - ₹ 22500

Regional Languages

Bengali, Hindi

Contact Person

Debbasish Mahata

Interview Address

Inda, Kharagpur, Inda, Kharagpur
Posted 4 days ago

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Job Hai > Jobs in Kharagpur > Customer Support / TeleCaller Jobs in Kharagpur > Field Executive