5 Customer Support / TeleCaller Jobs in Akola

Akola is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 3 new roles added in recent hiring cycles.

Across Akola, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from home, while Hybrid options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries across Akola typically range between ₹20,000–₹25,000 per month. Entry-level roles start near ₹20,000, while professionals with 2–4 years experience approach ₹25,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Top employers recruiting customer support and telecalling professionals in Akola include several leading organisations across BPO, e-commerce, banking. Overall, 3 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Across Akola, Customer Support / TeleCaller jobs are mainly concentrated in Khadki, MIDC Akola and Aadarsh Colony. These zones attract employers owing to infrastructure and connectivity. Candidates in Akola may prioritise these areas to optimise commute efficiency.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Akola, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.