5 Customer Support / TeleCaller Jobs in Akola

Akola has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 5 new roles added in recent hiring cycles.

Top employers recruiting customer support and telecalling professionals in Akola include several leading organisations across BPO, e-commerce, banking. Overall, 3 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller jobs in Akola are concentrated across MIDC Akola, Shivaji Nagar and Aadarsh Colony. These areas draw employers due to strong infrastructure and connectivity. Candidates in Akola can focus on these zones to optimise commute efficiency.

In Akola, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Customer Support / TeleCaller roles in Akola offer salaries ranging from ₹1–₹1 per month. Entry-level positions start near ₹1, while professionals with 2–4 years experience approach ₹1. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Akola offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.