International Voice Process Agent

25,000 - 30,000 /month

Accentrix Solution

Work from home

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Work From Home

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Internet Connection

Job Description

We are looking for a International Voice Process Agent to join our team at Accentrix Solution. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Voice Process Agent job

What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Accentrix Solution.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 50 International Voice Process Agent at Accentrix Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Rotational Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Cab

Skills Required

International Calling, voice process

Shift

Rotational

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Team HR

Posted 10+ days ago

Apply to similar jobs

International Voice Care Agent

₹ 25,000 - 44,000 per month *

Glympse Human Capital Services

Manyata Tech Park, Bangalore

Skills: Domestic Calling, International Calling

New

Incentives included

25 Openings

International Voice Process

₹ 30,000 - 40,000 per month

Ascend Foresight Services

HSR Layout, Bangalore

Skills: International Calling, Query Resolution, Computer Knowledge

New

30 Openings

Operation Executive

₹ 30,000 - 40,000 per month *

Concentrix

Manyata Tech Park, Bangalore

Skills: International Calling, Computer Knowledge, Query Resolution

New

Incentives included

80 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Voice Process Agent