Customer Care Representative

25,000 - 50,000 /month

Glympse Human Capital Services

Marathahalli, Bangalore

1 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Representative to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Glympse Human Capital Services?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Care Representative job offered by Glympse Human Capital Services.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹50,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Marathahalli, Bangalore.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹25,000-₹50,000 per month. This is a Full Time job and has 50 openings.