Customer Support International Voice Care Agent

20,000 - 30,000 /month

Space Solution

Airoli, Navi Mumbai

2 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Care Agent to join our team at Space Solution. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support International Voice Care Agent job

What qualifications and experience are required for this Customer Support International Voice Care Agent position?
Ans : Candidates should have a 12th Pass and above qualification with 2-7 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Care Agent job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Care Agent job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Customer Support International Voice Care Agent job?
Ans : There are 50 vacancies for this Customer Support International Voice Care Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Care Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Care Agent job?
Ans : As a Customer Support International Voice Care Agent, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Care Agent position is Airoli, Mumbai.
Who is the right fit for this Customer Support International Voice Care Agent job?
Ans : A candidate having skills like International Calling with 2-7 years of experience is the right fit for this Customer Support International Voice Care Agent job.
What makes this Customer Support International Voice Care Agent job a good opportunity?
Ans : This Customer Support International Voice Care Agent job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 50 openings.