International Customer Support Executive

salary 22,000 - 35,000 /month*
company-logo
job companyIgt Solutions
job location Manyata Tech Park, Bangalore
incentive₹5,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
25 Openings
* Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International Customer Support Executive to join our team at Igt Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22000 - ₹35000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is 12th Pass and 0.6months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.


Should Fluent in English

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹22000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Igt Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 25 International Customer Support Executive at Igt Solutions
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

Query Resolution, International Calling

Shift

Rotational

Salary

₹ 22000 - ₹ 35000

English Proficiency

Yes

Contact Person

Monica Shiney Jeyam

Interview Address

Manyata Tech park Nagawara
Posted 11 hours ago
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