International Customer Representative

10,000 - 20,000 /month

Moon Consultants

Kalyan (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

फुल टाइम

आवश्यक स्किल्स

International Calling

जॉब हाइलाइट्स

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a International Customer Representative to join our team at Moon Consultants. The role offers ₹10,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Representative job

What are the eligibility criteria for this International Customer Representative job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like International Calling for this International Customer Representative job offered by Moon Consultants in Kalyan (East), Mumbai.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyan (East), Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What does the role of International Customer Representative involve?
Ans : As a International Customer Representative, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Representative job is located in Kalyan (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-2 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.