Case Manager

15,000 - 25,000 /month

Pdr Organization Private Limited

Ambernath West, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Tamil, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits, Insurance

Job Description

Case Manager – Banking & NBFC Loan Dispute Resolution

Job Summary

We are seeking a highly motivated and detail-oriented Case Manager to handle and resolve disputes, complaints, and queries related to loans from banks and Non-Banking Financial Companies (NBFCs). The ideal candidate will coordinate with clients, legal professionals, financial institutions, and regulatory bodies to provide effective legal solutions and ensure timely resolution of cases.

Key Responsibilities

Manage and oversee loan-related dispute cases involving banks and NBFCs.
Analyze loan agreements, sanction letters, repayment schedules, notices, and related financial documents.
Address client queries regarding loan recovery, settlement, foreclosure,
Coordinate with legal teams to prepare case strategies,
Monitor case progress and maintain accurate records in the case management system.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Case Manager job

What qualifications and experience are required for this Case Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Case Manager job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Case Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambernath West, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Case Manager job is open for both male and female candidates.
What are the key responsibilities of this Case Manager job?
Ans : As a Case Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Case Manager job is located in Ambernath West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-2 years of experience is ideal for this Case Manager job.
Why should you apply for this Case Manager job?
Ans : This Case Manager job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.