International Customer Representative

14,000 - 25,000 /month

Fast And Direct Services

Vashi, Navi Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: PF

Job Description

We are looking for a International Customer Representative to join our team at Fast And Direct Services. The role offers ₹14,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Customer Representative job

What are the eligibility criteria for this International Customer Representative job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this International Customer Representative job offered by Fast And Direct Services in Vashi, Mumbai.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹14,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
Where is this job located?
Ans : This International Customer Representative job is located in Vashi, Mumbai.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.