International Customer Support Executive

20,000 - 35,000 /month

Design Plus

Sanpada, Mumbai

6+ months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

5 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: International Customer Support Executive (USA Process)

Company: Design Plus Ind (Print & Tech Company)
Location: Sanpada, Navi Mumbai
Shift: Night Shift (US Time Zone)
Working Days: 5 Days a Week

Job Summary:

Design Plus Ind is a fast-growing Print & Tech company serving USA-based clients with customized printing and digital solutions. We are looking for customer-focused professionals to handle international clients, manage orders, and deliver excellent service.

Key Responsibilities:

Handle inbound and outbound calls, emails, and chats with USA clients
Assist customers with print orders, design queries, and tech-related support
Provide accurate product and service information
Coordinate with design, production, and operations teams
Resolve customer issues and provide timely updates
Maintain CRM records and follow-ups

Requirements:

Minimum 6 months experience in international (US) process preferred
Excellent English communication skills (neutral accent preferred)
Willingness to learn printing & tech services (training provided)
Comfortable working in night shifts (US time zone)
Basic computer knowledge (MS Office / CRM tools)
Strong problem-solving and coordination skills

Salary & Benefits:

Salary: Up to ₹35,000 per month (based on experience & performance)
Performance-based incentives
5-day working week
Friendly and growth-focused environment
Opportunity to work with USA clients

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Customer Support Executive job

What qualifications and experience are required for this International Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanpada, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Sanpada, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-7 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.